Privacy Policy
Privacy Policy for Philip A Chih ABN 9953589272 Glide Podiatry and Orthotics
At Glide Podiatry and Orthotics, we are committed to protecting the privacy and security of the personal information of our website users and patients. This Privacy Policy outlines the types of personal information we may collect, how we use and protect that information in accordance with privacy legislation, and the choices you have with respect to your personal information.
Glide Podiatry and Orthotics is committed to upholding the National Privacy Principles which set the standards for obtaining, using, storing, and accessing our clients’ personal information.
Collection of Personal Information We may collect personal information from you when you visit our website, make an appointment, or use our services. The types of personal information we may collect include, but are not limited to:
Name, address, phone number, and email address
Medical history, including information related to your foot and ankle health
Insurance information, and Medicare details
Payment information, such as credit card details for billing purposes
Information you provide to us through online forms or communication channels
Photography and Videography of relevant areas relating your concerns or condition
Use of Personal Information We may use your personal information for the following purposes:
To provide podiatry and orthotic services to you, including diagnosing and treating foot and ankle conditions
To communicate with you regarding your appointments, treatment plans, and related matters
To take, store, and utilise photograph or videography of patient feet and/or legs as part of patient care.
To process payments for services rendered
To maintain accurate patient records and comply with legal and regulatory requirements
To improve our services and website
To send you newsletters, promotional materials, or other communications about our services and special offers, with your consent
To fulfill any other purpose disclosed to you at the time of collection or as required by law
Protection of Personal Information We take appropriate measures to protect the confidentiality, integrity, and security of your personal information. We maintain hardcopy and electronic records of client information. We implement physical, technical, and administrative safeguards to prevent unauthorised access, use, or disclosure of your personal information. However, please be aware that no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Complaints regarding the handling of personal information should be discussed with the client’s practitioner.
Sharing of Personal Information We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your personal information with certain third parties in the following circumstances:
Personal information may be shared with other health providers (doctors, allied health practitioners, specialists, etc.) in the course of treating and managing patient condition. Where applicable, client information will also be provided to Medicare, the Department of Veterans’ Affairs and/ or health insurance funds. The clients’ information is disclosed to these parties only in relation to the specific services provided to the client.
With service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies
With our professional advisors, such as lawyers and accountants, for the purpose of providing us with professional services
As required by law, such as in response to a subpoena, court order, or other legal process
In the event of a merger, acquisition, or sale of all or a portion of our business, in which case your personal information may be among the assets transferred
Your Choices You have certain choices regarding the personal information you provide to us. You may choose not to provide certain personal information, although that may result in our inability to provide you with certain services. You may also choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications.
Access and Correction of Personal Information You may request access to or correction of your personal information held by us by contacting us using the contact information provided at the end of this Privacy Policy. We will make reasonable efforts to respond to your request within a reasonable time and in accordance with applicable laws.
Retention of Personal Information We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, and for legitimate business purposes.
Updates to Privacy Policy We may update this Privacy Policy from time to time by posting a revised version on our website. The revised Privacy Policy will be effective as of the date of posting. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Glide Podiatry and Orthotics
Further information is available at : www.oaic.gov.au
Contact information
Phone: 0413 920 222
Email: hello@glidepodiatry.com.au
This policy was created April 2023